Our approach is based on our values and promises

We believe our culture sets us apart; we pride ourselves on building long-lasting relationships with a focus on customer and compliance excellence.

At Richard Irvin FM, health, safety and compliance are at the core of everything we do. In an environment where regulatory expectations continue to grow in scale and complexity, we maintain an unwavering commitment to protecting our people, our clients and the communities we serve.

To ensure safety leadership at every level, all directors, managers, supervisors and members of our health and safety committee are trained to IOSH or NEBOSH standards. This ensures that competent decision making, risk awareness and compliance excellence are embedded throughout the organisation.

At Richard Irvin FM, compliance is not a requirement, it’s a culture. We invest in our people, our systems and our processes to ensure we consistently deliver safe, reliable and fully compliant services across all sectors.

Accreditations and memberships

We operate to the highest industry standards and have achieved advanced status across our compliance and occupational health and safety accreditations. Our management systems are certified to ISO 45001, ISO 9001 and ISO 14001, demonstrating robust governance, consistent quality and a proactive approach to risk management.

Our commitment is further reinforced through a comprehensive suite of recognised accreditations, including CHAS Elite and Constructionline Gold and platforms, such as Altius Elite, Risk Wizard and iHASCO.

These accreditations reflect our dedication to safe working practices, strong operational controls and continual improvement.

Operative at work in safety clothing

Health and safety

BSI logo
CHAS elite logo
Constructionline gold logo
ROSPA logo
SafeContractor logo
SSIP logo

Technical competence

BESA F-Gas logo
BESA accreditation logo
REFCOM Elite logo
Gas Safe Register logo
NICEIC logo
OFTEC registered heating business logo
SNIPEF logo

Environmental and energy

Blue Flame PAS2030 logo

BlueFlame PAS2030 approved

ESG mark logo

ESGmark® certification

NICEIC MCS Ground/Air Source Heat Pump logo

NICEIC MCS Ground/Air Source Heat Pump approved installer

RECC member logo

RECC member

SEPA Waste Carrier logo

SEPA Waste carrier

Business compliance and digital security

ICO logo
ISO logo
Living Wage Employer logo
Trustmark logo
Cyber Essentials certified logo

Industry recognition

Institute of Workplace and Facilities Management logo
Royal Warrant Holder logo

Effective processes and ways of working

We have established processes to ensure everyone understands what they need to do to meet and exceed expectations. Our engineers, operations teams, project managers and compliance specialists are trained to start with our customers’ individual needs and work outwards from there. This approach means we can confidently service projects of any size in the public or private sector nationwide.

Customer feedback is one of the four pillars of our ASURE business platform. We encourage feedback, take it seriously and use it to implement changes to offer more precise solutions, thereby improving our operations and enabling us to service our clients better.

Person in safety clothing holding a yellow hard hat

Transparency is honesty

ASURE is our market-leading business platform that monitors, assesses and reports on how we deliver compliance. Transparency breeds trust, and trust is the foundation of great relationships.

ASURE

ASURE

Our market-leading platform links operational performance with risk and compliance. Keeping management accountable and customers safe.

FMSERV

FMSERV

Bespoke computer-aided facilities management software saving time, reducing costs and delivering precise insights.

Safer, smarter, greener places to live and work