Managed Services

Prevention

Prevention is better than a cure, and that ethos informs our maintenance strategy. Our teams are fast and responsive, acting quickly to fix electrical and mechanical faults before they escalate. Our specialists ensure that problems are caught early, saving you money in the long term.

Safety and Compliance

We’re also proactive in keeping you safe and completely legal across your whole estate. Our business platform, ASURE, provides complete transparency for you and for us when it comes to making sure everything meets or exceeds statutory requirements. The safety of your staff and tenants is paramount.

Cost Transparency and Control

If we use a contractor for frontline maintenance, we systematically check rates and verify contractor attendance, so you can be sure that you’re getting the best service at the right price.

Around the clock support

Our Customer Experience Centre provides 24/7 support, 365 days a year, so that your problems will never be met by an out of office message. As well as resolving any issues, our team is trained to minimise your costs by providing a one-stop point of contact and consolidation of services.

Effective asset management

Our FMSERV platform can be used to tag and monitor your assets either as a standalone service or as part of a full facilities management package. We offer full lifecycle reporting, providing insight into issues including equipment failure rates and productivity.